Are utility bills and council tax included in my rent?
This is the responsibility of the tenant.
Who do I contact for an emergency repair?
During office hours 9am-5:30pm Monday-Friday please contact the office any maintenance issues. Outside these hours, all our tenants are provided with a 24hour emergency contact number.
Is my deposit refundable?
Your deposit will be protected with the Deposit Protection Service for the duration of the tenancy. At the end of the tenancy this will be directly returned via the DPS less any agreed costs for malicious damage/unpaid rent and any repairs deemed necessary to revert the property back to its original condition.
Why do I have to pay a deposit?
A security deposit is required in case of any of damage or dilapidation of the property during your tenancy. We are a member of the Deposit Protection Service (DPS) the UK’s biggest provider of deposit protection. Your deposit will be securely held and protected with the DPS throughout the duration of your tenancy.
Do I need to show Identification before I move in?
For identity we require a photo style driving license or passport. If you are not a UK citizen of the European Economic Union then you will need to provide evidence of official permission to live in the UK for the term of the proposed tenancy.
What is the referencing fee when applying for a property?
The fee required is £120+VAT (non refundable) per applicant.
Why are references required?
References are required to obtain the applicants’ credit history, right to rent and confirmation of ID. These references will confirm if you are a suitable applicant for the property and will provide the landlord with peace of mind.
Do landlord allow renting with pets?
The majority of landlords, do not allow renting with pets due to the risk of damage to their property.
I am sharing a property and want to leave during the tenancy. Can someone take my place?
No. The tenancy does not end until all tenants give the landlord possession of the property back. Subject to the landlord agreeing for one tenant to leave, a new applicant will need to be referenced and new AST’s will have to be signed by all tenants and the deposit will need to be paid and protected. Furthermore a new inventory will be required.
The costs of the above will lie with the tenants.
Where there is more than one tenant, all obligations, including those for rent and repairs can be enforced against all of the tenants jointly.
What happens if I don’t pay my rent?
You are likely to lose the property you are living in. When you sign your AST, you are entering into a legally binding contract with your landlord, agreeing to pay the agreed amount of rent and on a specific day of each month.
Failure to make payments will leave you in breach of the tenancy and the landlord will serve notice requesting you to vacate the property. If you are 2 months or more in arrears the landlord will more than likely apply directly to the county court to have you evicted.
This will result in the possibility of you becoming homeless and having a CCJ on your personal records. Having a CCJ will prevent you from obtaining mortgages, credit cards, loans etc and prevent you from being able to rent again.